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Principles for communicating in recovery

Concise tips for communicating with communities recovering from emergencies.

Details

Resource details
Title Principles of communicating in recovery
Owner Australian Red Cross
Resource type Tool

What is this about?

This guide on communication is for people or organisations working and managing information in a post emergency / disaster environment. It was developed to suit the conditions of recovery in Australia and includes general information, methods of communication, being inclusive and additional resources.

Who is this resource for?

  • Local Government
  • Community Service Organisations
  • Non Government Organisations
  • Community Recovery Committees

Table of contents

  • Public information, not public relations
  • The right to know
  • Respect people
  • Build on local assets
  • Ask the community how they want to receive information
  • Repeat information
  • Remember the ‘unaffected’
  • Acknowledge the impact
  • No spin

Updated