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Victorian Government phone numbers

A list of key helplines, hotlines and other phone numbers across Victorian Government.

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Victorian Government has a range of 13/1300 and 1800 numbers.

  • 13/1300 numbers – the costs are shared by the caller and the business
  • 1800 numbers – are paid by the business owner of the number

The following table provides an alphabetical listing of key numbers.

TitleDepartmentPhone
13FISH Intelligence Reporting LineVictorian Fisheries Authority13 34 74
1800 My Options - Contraception, pregnancy options and sexual healthDepartment of Health1800 696 784
Adult Retrieval VictoriaAmbulance Victoria1300 368 661
Apprenticeship Administration Information LineDepartment of Education1300 722 603
Apprenticeships Victoria: Support and adviceDepartment of Education1300 855 282
Births, Deaths and Marriages VictoriaDepartment of Government Services1300 369 367 (within Australia)
+61 3 9613 5111 (overseas callers)
Business DisputesVictorian Small Business Commissioner13 87 22
Business InfoLineConsumer Affairs Victoria1300 098 631
Business Victoria Help LineDepartment of Jobs, Skills, Industry and Regions13 22 15
Cancer Council HelplineCancer Council Victoria13 11 20
CFA Volunteer RecruitmentCountry Fire Authority03 9262 8444
Child Protection Crisis LineDepartment of Families, Fairness and Housing13 12 78
Cladding Safety Victoria Support LineCladding Safety Victoria1300 456 542
Commercial Passenger Vehicles VictoriaCommercial Passenger Vehicles Victoria1800 638 802
Commissioner for Residential TenanciesDepartment of Justice and Community Safety1300 029 783
Concessions Information LineDepartment of Families, Fairness and Housing1800 658 521
Consumer affairs - HelplineConsumer Affairs Victoria1300 55 81 81
Consumer affairs - Koori HelplineConsumer Affairs Victoria1300 661 511
Coronavirus hotlineDepartment of Health1800 675 398
Coronavirus support - public housing restrictionsDepartment of Health1800 961 054
Crime StoppersVictoria Police1800 333 000
Dangerous Dog HotlineAgriculture Victoria136 186
Dial Before You DigEnergy Safe Victoria1100
DirectLineDepartment of Health1800 888 236
Disaster Legal HelpVictoria Legal Aid1800 113 432
Report a scamConsumer Affairs Victoria1300 55 81 81
Report an unlicensed motor car traderConsumer Affairs Victoria1800 351 591
Report travelling con menConsumer Affairs Victoria1300 133 408
Drug and Alcohol Clinical Advisory ServiceDepartment of Health1800 812 804
Drug InfoDepartment of Health1300 85 85 84
Early Childhood Workforce Initiative Information LineDepartment of Education1300 651 662
Early Learning Victoria (ELV)Department of Education03 9057 4444
Emergency Animal Disease HotlineAgriculture Victoria1800 675 888
Energy Safe Victoria - Electricity emergenciesEnergy Safe Victoria1800 000 922
Energy Safe Victoria - Gas emergenciesEnergy Safe Victoria132 771
EPA Victoria - General enquiries (24 hours)EPA Victoria1300 372 842
Exotic Plant Pest Hotline (business hours)Agriculture Victoria1800 084 881
Family drug help and helplineDepartment of Health1300 660 068
Food Safety HotlineDepartment of Health1300 364 352
Gambler's HelpVictorian Responsible Gambling Foundation1800 858 858
Gambler's Help YouthlineVictorian Responsible Gambling Foundation1800 262 376
Healthy Together Healthy Eating Advisory ServiceDepartment of Health1300 225 288
Homelessness - 24-hour statewide support serviceHousingVic, Department of Families, Fairness and Housing1800 825 955
HomesVicDepartment of Treasury and Finance1800 290 780
Hoon HotlineVictoria Police1800 333 000
ICE Advice Help LineDepartment of Health1800 423 238
Latrobe Valley AuthorityLatrobe Valley Authority1800 136 762
Legal HelpVictoria Legal Aid1300 792 387
Legionella ProgramDepartment of Health1300 767 469
Level Crossing Removal ProjectLevel Crossing Removal Authority1800 762 667
Local Government Inspectorate - ComplaintsLocal Government Inspectorate1800 469 359
Maternal and Child Health LineDepartment of Education13 22 29
Mental Health Complaints CommissionerMental Health Complaints Commissioner1800 246 054
Metro TunnelMetro Tunnel1800 105 105
NAPLAN HelpdeskVictorian Curriculum and Assessment Authority1800 648 637
Notifying Infectious DiseasesDepartment of Health1300 651 160
Number plate salesVicRoads1300 660 417
NURSE-ON-CALLDepartment of Health1300 606 024
Palliative Care Advice ServiceDepartment of Health1800 360 000
Parentline VictoriaDepartment of Families, Fairness and Housing13 22 89
Pest Control ProgramDepartment of Health1300 887 090
Police Assistance Line and Online ReportingVictoria Police131 444
Public Transport VictoriaPublic Transport Victoria1800 800 007
Racing Integrity HotlineOffice of the Racing Integrity Commissioner1300 227 225
Radiation Safety HotlineDepartment of Health1300 767 469
Recruitment OnlineDepartment of Education1800 641 943
Road Safety Camera CommissionerRoad Safety Camera Commissioner1300 651 838
Road safety information serviceVicRoads1300 360 745
Road, Traffic and Hazardous road conditions (24 hours)VicRoads13 11 70
Rooming House HotlineConsumer Affairs Victoria1300 365 814
SAEFVIC: Surveillance of Adverse Events Following Vaccination In the CommunityDepartment of Health1300 768 088
Seals or marine turtles - AGL Marine Response UnitDepartment of Energy, Environment and Climate Action1300 245 678
Seniors Rights VictoriaSenior Victorians1300 368 821
SES Emergency ContactVictoria State Emergency Service132 500
Solar Victoria customer service teamSolar Victoria1300 376 393
TAC Abuse and Neglect Report phone lineTransport Accident Commission1800 931 233
TAFE and Training LineDepartment of Education131 823
TAFE Courses DirectoryDepartment of Education131 823
Teachers' HotlineVictorian Institute of Teaching1300 888 067
Technical enquiries - BuildingVictorian Building Authority1300 815 127
Technical enquiries - PlumbingVictorian Building Authority1300 815 127
Tobacco Information LineDepartment of Health1300 136 775
Toy and Nursery Safety LineConsumer Affairs Victoria1300 36 48 94
Tuberculosis (TB) Control ProgramDepartment of Health1300 651 160
VicEmergency HotlineEmergency Management Victoria1800 226 226
Victims of Crime HelplineDepartment of Justice and Community Safety1800 819 817
Victorian Poisons Information CentreDepartment of Health13 11 26
Victorian Seniors CardDepartment of Families, Fairness and Housing1300 797 210
Victoria's Big BuildDepartment of Transport and Planning1800 105 105
Water enquiries - drinking water, recycled water, recreational water, blue-green algaeDepartment of Health1300 761 874
Water fluoridationDepartment of Health1800 651 723
Whale and Dolphin Emergency HotlineDepartment of Energy, Environment and Climate Action1300 136 017
Witness Assistance ServiceOffice of Public Prosecutions Victoria1800 641 927
Working with Children Check - WWC Check Information LineDepartment of Justice and Community Safety1300 652 879
WorkSafe Advisory ServiceWorkSafe Victoria1800 136 089
Worksafe Victoria LicensingWorkSafe Victoria1300 852 562

If you're looking for contact information for the Victorian Government, please fill out our online contact form.

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