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Department school staff members with a registered eduPass account can access secure online resources and applications.
eduPass quick links for school staff
Your email address and password are required to login to eduPass.
Manage your password
Change your password in eduPass (education login required).
Reset your forgotten password
School staff will need to enter their email address or User ID (e.g. 09001234) in eduPass.
Update your secret questions and answers
Protect your account by updating your security details in eduPass.
eduPass support
Advice on registration, your account and passwords as well as information security policies.
eduPass quicklinks for principals and administrators
Manage staff and student accounts
Access via the administration console.
eduPass password policy
Information security requirements for schools.
Remote access
Manage my 2FA preferences
Two-factor authentication (2FA) offers an additional layer of protection.
Activate my YubiKey
YubiKeys are no longer being issued, although they can still be used if you have one.
Help and support
You can update your account using eduPass, change personal details directly through eduPay or access other systems.
If you are having difficulties with registration or lose your welcome letter, please visit the department’s Services Portal.
For school staff: Change your password (knowledge base) (education login required).
Reset forgotten password (knowledge base).
For further advice on your account and passwords, as well as information security policies, refer to eduPass support.
Guidance for principals and administrators
- Manage User IDs and passwords for your school staff (education login required)
- Manage your account with eduPass (education login required)
For further advice on User IDs, passwords, and information security policies, refer to eduPass support.
Registration support
You will need to register with the school administrator if you need to use our secure systems and applications.
You will then receive a letter from your school with important information and instructions on how to activate your accounts.
If you are having difficulties with registration or lose your welcome letter, please contact the department’s Services Portal.
Advice for casual staff members who are also school parents
If you are parent and a casual staff member, you need to maintain 2 separate eduPass accounts – one as a casual staff member and one as a parent. Each gives you access to relevant information.
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