Design Plan
Option 2:
Prototype, test and iterate
Time frame: 8-14 weeks
Budget: $100,000-$150,000
How do I do this?

Low fidelity prototyping; or
Method
To demonstrate how a single solution might work.
User testing; or
Method
To understand what works well and what needs improvement.
Future-state journey map; and
Method
To describe a vision for the user experience you want to create.
Service prototyping
Method
A mock-up of a site, product or service that you can use to test your ideas before beginning to build.
What will I get?

Complete low-fidelity prototypes
Output
A method used to communicate, test and iterate an idea.
User testing results
Output
Test prototypes with citizens to understand what works well and what needs improvement.
Detailed future-state journey map
Output
A journey map that describes a vision for the user experience you want to create.
Implementation roadmap
Output
A one-page visual summary of how a program of work will move towards a desired future state, launch or release date.
Pros
Cons
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