The Australian Government is leading the investigation and national response to the cyber incident involving prescription delivery service provider MediSecure.
Through this breach, a database containing personal health information has been accessed. This database included information on prescriptions distributed up until November 2023. Current prescription services are not affected.
Australian Government agencies are working closely with MediSecure and its administrators to manage the impacts of this incident. For the latest updates and more information, please visit the Department of Home Affairs webpage.
If you need support
We understand that any data breach involving personal and sensitive information can be distressing. If you need support, a list of helpful resources is available on the Australian Government’s data breach support and resources page.
While your Medicare account cannot be accessed with your Medicare card details alone, if you’re concerned about your Medicare card details, the easiest way to replace your Medicare card is by using your Medicare online account through myGov.
- You can visit Services Australia for helpful information about the steps you can take to replace your card.
- If you want more information about the security of your Medicare, Centrelink and myGov accounts, please visit Protecting your personal information after a data breach for advice on how you can protect your personal information after a data breach.
Further resources
- Stay safe online: easy-to-understand tips and advice to protect yourself online.
- Scamwatch: up-to-date information to help you spot and avoid scams.
- Reportcyber(opens in a new window): report a cybercrime.
Updated