The toolkit can help with:
- Understanding how bicultural workers can support the work of the public.
- Designing programs and service that meet community needs.
- Recruiting and supporting bicultural workers.
Why bicultural workers are important
Bicultural workers are people who:
- know and understand 2 or more cultures
- are employed to use this knowledge in their role at work.
This means they can help the government build trust and understanding with the community.
Bicultural workers work across different sectors, such as aged care, children’s services, disability and healthcare. They bring a wealth of skills, knowledge and lived experience to their roles. They elevate community voices, advocate for community needs, co-design and deliver programs, share information, and facilitate cultural safety.
Why you need this toolkit
Gaps in knowledge about bicultural workers in the public sector have resulted in different planning and engagement approaches.
The bicultural workforce toolkit is an online resource that aims to educate public sector organisations so they can harness the value bicultural workers bring to the workforce.
Access the toolkit
Bicultural workforce toolkit
Learn more about bicultural work and how people with these skills can help you deliver better community programs and services.
Acknowledgments
Multicultural Affairs, Department of Premier and Cabinet, commissioned the Victorian Public Sector Commission (VPSC) to create this toolkit.
The VPSC interviewed bicultural workers, community organisation representatives and managers of bicultural workers. It co-designed the toolkit’s scope with the Department of Premier and Cabinet.
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