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What it’s like to work in personal services

Find out what to expect day-to-day, what people love about the work and how much you can earn.

In personal services, many roles involve working with your hands or on your feet. You may need to maintain and operate specialised machines. If you are a people person and like to provide warm customer service to repeat clients, this could be a good industry for you.

What people love about working in personal services

Here are some of the benefits of working in personal services:

  • You can build close, long lasting relationships with clients.
  • You can help people feel better about themselves, both in body and mind.
  • You can work independently and autonomously.
  • Most jobs are task focused, so you can end each day with a clear sense of accomplishment.

Where you can work

The personal services industry has a wide range of employers. For example, you could manage a day spa, work in a hair or nail salon, or in a local gym.

The kinds of personal services settings you could work in include:

  • hair and nail salons
  • barber shops
  • beauty clinics
  • gyms and fitness centres
  • massage therapy providers
  • religious institutions
  • funeral service providers.

Average salary

The average weekly earnings for people who work in the other services industry in Australia is $1,500.

Source: Jobs and Skills Australia(opens in a new window)

Please note:

  • Personal services is part of the other services industry.
  • This salary is current as of January 2025 and is indicative only. A range of salaries apply to different roles across the industry.

Job demand in Victoria

Below are employment projections for the other services industry in Victoria. Figures show the number of workers in 2024 and the new workers expected to enter the workforce by 2027 and 2034.

‘New workers expected’ accounts for workers adding new jobs to the economy and replacing retirees over the next 3 and 10 years. These projections are estimates only. There will be additional jobs available as people move between jobs and industries.

Note that specific data is not available for personal services.

RegionWorkers 2024New workers expected by 2027New workers expected by 2034
Victoria130,9577,39635,410
Melbourne – inner metropolitan17,9981,4555,725
Melbourne – inner south-east metropolitan8,7213581,889
Melbourne – southern metropolitan21,4441,0185,293
Melbourne – northern metropolitan16,0451,0415,168
Melbourne – eastern metropolitan18,9777384,115
Melbourne – western metropolitan15,7221,3425,967
Ballarat and surrounds (Central Highlands)3,623195929
Bendigo, Echuca and surrounds (Loddon Campaspe)4,9781591,210
Geelong, Colac and surrounds (Barwon)6,6124161,922
Gippsland6,1373331,362
Horsham and surrounds (Wimmera Southern Mallee)1,00830137
Mildura, Swan Hill and surrounds (Mallee)2,14464288
Shepparton, Seymour and surrounds (Goulburn)2,81063557
Wangaratta, Wodonga and surrounds (Ovens Murray)2,617122517
Warrnambool, Hamilton and surrounds (Great South Coast)2,12262333

Source: Victorian Skills Authority Employment Projections Dashboard

Career success story

Resources to plan your next steps

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