2.1 Demonstrates a notable achievement

CFA: An increase in the number of community members engaging with CFA

As noted in the Q1 2025–26 Outcomes Framework report, this measure is seasonal, with quarters 2 and 3 generally reflecting higher baselines and results. The FSIM considers that CFA has demonstrated a notable achievement this reporting period, with 93,268 community members engaging with CFA against the baseline of 55,235.

The result for Q2 2025–26 also continues CFA’s strong performance trend in line with Q2 of previous years.

Figure 1: Number of community members engaged with CFA

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CFA: Increase in percentage of structure fires contained to room of origin

CFA reported that 69.3% of structure fires were contained to room of origin in Q2. This is a notable achievement against the baseline of 59.1%.

The FSIM regards CFA’s achievement during this reporting period as particularly noteworthy, when considered against Q2 results in previous years.

Figure 2: Increase in percentage of structure fires contained to room of origin

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CFA: Road accidents rescue response times meeting benchmark (target 90%)

CFA reported that 45 incidents were attended by accredited road accident rescue brigades in Q2 2025–26, with 43, or 95%, of these responses occurring within CFA time benchmarks. CFA has consistently exceeded the target benchmark of 90% since this measure was included and reported via its Outcomes Framework in Q2 2024–25.

Figure 3: Road accident rescue response times meeting benchmark (target 90%)

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FRV: Percentage of response times to EMR within 9.2 minutes (90%)

FRV reported a 95.4% response time to EMR within the target benchmark of 9.2 minutes for Q2 2025–26. FRV has consistently exceeded the target benchmark of 90% since this measure was first reported on in 2020–21.

Figure 4: Percentage of EMR response times within the benchmark of 9.2 minutes

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Updated