Compliance essentials
How to stay compliant
Overview of what you need to do to stay compliant with Victoria's liquor laws.
Understand your licence conditions
Know how to read your liquor licence and what your licence conditions mean.
Managing customers
Intoxicated customers
The laws around intoxicated customers, including how to decide if someone is intoxicated.
Checking IDs
Acceptable forms of identification to check if a person is aged 18 or older.
Under-18s at licensed venues
When minors are allowed at your venue, including employing minors and underage events.
Off-premises requests and alcohol delivery
How to legally and safely supply alcohol for an off-premises request.
Managing your venue or location
Signs you must display
Find out which signs you are legally required to display and download them.
Trading on public holidays
Find out when you're allowed to trade on Anzac Day, Good Friday and Christmas Day.
Advertising and promotions
What you need to know about advertising and promoting alcohol within the law.
Guest and member registers
How to create a member, guest or resident register if your licence type requires it.
Required training
Licensee training and obligations
Your RSA obligations as a licensee, including training needs for you and your staff.
Responsible Service of Alcohol training
How to get an RSA certificate, including refresher courses and the bridging course for interstate certificates.
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