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2024-25 Quarter 4 Fire Services Outcomes Framework Progress Report

Date:
17 Nov 2025

The Country Fire Authority (CFA) and Fire Rescue Victoria (FRV) have provided their quarterly fire service performance updates for the quarter 4, 2024-25 reporting period (1 April 2025 to 30 June 2025) to the Fire Services Implementation Monitor (FSIM).

In this quarter:

  • The CFA’s Outcomes Framework included 47 indicators (quarterly and annual) of which 44 were reported on.
  • FRV’s Outcomes Framework included 51 measures (quarterly and annual) of which 50 were reported on.

The FSIM has reported on select results based on the following criteria:

Demonstrates a notable achievement

  • CFA: Decrease in median time spent suppressing structure fires (time spent on scene of incident) (indicator 2.2.3).
  • CFA: Increase in homes with operational smoke alarms (indicator 2.3.6).
  • CFA: Increase in participation on CFA run inclusion and diversity networks and groups (indicator 3.2.5).
  • FRV: Number of Fire Education (FireEd) and risk reduction programs delivered to the community (measure 1.1.2a).
  • FRV: Percentage of response times to Emergency Medical Response (EMR) within 9.2 minutes (90%) (measure 2.1.3a).

Continuing off-track trend over repeated quarters

  • FRV: Percentage of response to structure fire incidents within 7.7 minutes (target 90%) (measure 2.1.3a).

Significant change from the previous quarter (positive or negative)

  • CFA: Decrease in workplace injuries (volunteer operational activity) (indicator 3.1.2) – the quarter 4 (Q4) result demonstrated a significant decrease against the quarter 3 (Q3) result for this indicator, which reflects a positive outcome. Note that for this indicator, the CFA deems a lower result as desirable.
  • CFA: Increase delivery of operational training to CFA volunteers (indicator 3.4.7) – the Q4 result demonstrated a significant increase against the Q3 result for this indicator, which reflects a positive outcome. Note that for this indicator, the CFA deems a higher result as desirable.
  • FRV: Lost time injury severity rate per 1,000 Full-Time-Equivalent (FTE) (measure 3.1.1a) – the Q4 result demonstrated a decrease against the Q3 result for this measure, which reflects a positive outcome.

The FSIM acknowledges the CFA and FRV for their ongoing cooperation and active contribution to the FSIM’s monitoring and reporting activities.

Updated

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